Question 1

Management Skills Training Through a Diversity and Inclusion Lens

Accepted Answer

A practical training program for managers and senior staff in local authorities, designed to provide a shared set of management tools and a common organizational language around diversity and inclusion.The program connects the values of diversity and inclusion with professional management, improved performance, and better day-to-day work practices.It focuses on strengthening managers’ confidence and motivation to address diversity-related issues, establishing consistent and inclusive management standards such as effective onboarding, participation in decision-making, and inclusive team meetings, and developing practical skills for mentoring, giving feedback, and managing relationships within diverse teams. The goal is to turn inclusion from an organizational value into an everyday management practice across the local authority.

Question 2

Effective Management of Relations Among Local Authority Residents

Accepted Answer

A long-term support process designed to help local authorities improve relations between different groups in the city, including Haredi, religious and secular residents, Jewish and Arab residents, immigrants, and long-standing residents.The process begins with a research-based assessment of relations within the local authority, followed by the development of policies, work plans, professional training, adapted services for residents, and a public participation model suited to diverse communities.

The program lasts between one and a half and three years and is intended for senior management and professional teams in the areas of resident services, communications, education, welfare, culture, and community.

Question 3

Task Force for Addressing Core Diversity and Inclusion Issues

Accepted Answer

A focused process for addressing a central diversity and inclusion issue, such as managing relations during emergencies or promoting gender equality. The process includes four to five meetings of a cross-functional steering team, during which participants examine the issue in depth, explore solutions from Israel and around the world, and gather relevant information from the field.At the end of the process, the team develops a practical product tailored to the local authority, such as a policy document, an implementation guide, or clear recommendations for action.

Question 4

Providing Services to Diverse Populations

Accepted Answer

A focused process involving one or more departments within the local authority, aimed at developing services tailored to the diverse needs of residents. The process examines barriers and challenges in interactions between the local authority and residents, gathers insights from the field, and develops responses adapted to the needs of different population groups.At the end of the process, an implementation plan is developed, including recommendations for adapting work processes, developing tools, and providing staff training, with the aim of improving the accessibility, relevance, and effectiveness of services.

Question 5

Managing Inclusive Partnerships

Accepted Answer

A focused process for developing and strengthening partnerships between the local authority and organizations, institutions, and communities around a shared issue or initiative. The process examines existing working practices, identifies barriers and opportunities for collaboration, and develops principles and tools for managing effective and inclusive partnerships.At the end of the process, a practical deliverable is developed, such as a guide for managing roundtables and municipal forums, principles for leading participatory processes, tools for managing cross-sector partnerships, or a working framework for a joint initiative.

Government and Civil Society

The Local Sphere as a Space of Belonging

How We Support Local Authorities

Regional Work and Local Partnerships

What We Offer Local Authorities

Management Skills Training Through a Diversity and Inclusion Lens

Effective Management of Relations Among Local Authority Residents

Task Force for Addressing Core Diversity and Inclusion Issues

Providing Services to Diverse Populations

Managing Inclusive Partnerships

Selected Projects